Your Telfree account is protected by an alphanumeric password of at least 6 characters that is matched to your username. You are responsible of protecting your username and password, so keep them in a safe place.

For your convenience, Telfree remembers your username and password on Telfree Mobile for ongoing use. It is highly recommended that you protect your phone with a PIN code to avoid fraudulent use of your Telfree account.

Should you lose your mobile phone, it is critical that you login into your Telfree account online and change your password, or contact support to prevent unauthorised use of your account.